FAQs

Who do I contact for IT help?

Please contact our Information Technology Department at extension 1200 (option 4) or fill out a work order online under the "Work Orders" tab. **Please note that problems with certain programs that we use (i.e. Dealer Socket, Outlook, Dealer Daily, Reynolds & Reynolds, etc) may not be able to be solved by our IT Department and you may be duirected to contact support for those specific brands.**
Where can I find Health Insurance information?

Visit the "Health & Wellness" page for information on our plans and services.
I still haven't received my UHC insurance card in the mail? How do I obtain my insurance card?

Please visit www.uhc.com for more information
What is Aflac?

Aflac supplemental insurance provides an additional level of financial protection for your employees and their families in the event of a serious accident or illness. Actually, it's all we do. ... When a person gets sick or hurt, Aflac pays cash benefits fast. https://www.aflac.com/what-we-do/default.aspx
How can I check the status of a submitted work order?

When submitting your work order, you should have received an email with the updated status and ticket number. You will periodically get updates sent to your email as your request is being worked on. If not, please contact Operations Management at extension 1200. Select option 4 for IT or option 5 for Maintenance.
How do I requst Maintenance help?

You can do so by reaching out to the Maintenance Department at extension 1200 (option 5) or by filling out an Operations Request under the "Work Orders' tab.
Who do I contact for Dealer Socket support?

Please contact your Manager first. Managers should reach out to to Paul Leahy at ext 1300 or reach or contact Dealer Socket support www.dealersocket.com/support
Questions regarding your paycheck /payroll?

Contact the following payroll managers for questions related to your paycheck. Hyundai- Carolea- 2370 Honda- Brendan- 2870 Nissan- Lori - 2270 BDC /Management- Erika- 2670 Toyota- Kia- 2271 Carriage Trade- Eddie- 2404 Springfield- Judy- 5102
How do I change my deductions on my W-4 for taxes?

Simply print out a new W-4 form, fill in all required fields, and take it to the human resources office to process with payroll. (W-4 tab)
How do I get verification for my employment ?

For outside companies to obtain your employee records and verification, please request verification for employment via email or fax. HR will process it through payroll for you! Email or fax: hr@conicelli.com donnac@conicelli.com rgottenberg@conicelli.com Or Fax- 610-834-9287
What if I get injured while I am at work ?

Your manager will fill out an incident report. You can either continue to work or visit the affiliated health care centers provided.
How do I change my address?

Fill out a change of address form and submit it to the human resource office.
Where can I get business cards ?

Email human resources the following information- Your name Store name Address/location Position Conicelli number and extension Conicelli fax number Cell phone number (optional) hr@conicelli.com rgottenberg@conicelli.com