Question 1

Who do I contact for IT help?

Accepted Answer

Please contact our Information Technology Department at extension 1200 (option 4) or fill out a work order online under the "Work Orders" tab.
 
**Please note that problems with certain programs that we use (i.e. Dealer Socket, Outlook, Dealer Daily, Reynolds & Reynolds, etc) may not be able to be solved by our IT Department and you may be duirected to contact support for those specific brands.**

Question 2

Where can I find Health Insurance information?

Accepted Answer

Visit the "Health & Wellness" page for information on our plans and services.

Question 3

I still haven't received my UHC insurance card in the mail? How do I obtain my insurance  card?

Accepted Answer

Please visit www.uhc.com for more information

Question 4

What is Aflac?

Accepted Answer

Aflac supplemental insurance provides an additional level of financial protection for your employees and their families in the event of a serious accident or illness. Actually, it's all we do. ... When a person gets sick or hurt, Aflac pays cash benefits fast.
 
https://www.aflac.com/what-we-do/default.aspx

Question 5

How can I check the status of a submitted work order?

Accepted Answer

When submitting your work order, you should have received an email with the updated status and ticket number. You will periodically get updates sent to your email as your request is being worked on. If not, please contact Operations Management at extension 1200. Select option 4 for IT or option 5 for Maintenance.

Question 6

How do I requst Maintenance help?

Accepted Answer

You can do so by reaching out to the Maintenance Department at extension 1200 (option 5) or by filling out an Operations Request under the "Work Orders' tab.

Question 7

Who do I contact for Dealer Socket support?

Accepted Answer

Please contact your Manager first.
 
Managers should reach out to to Paul Leahy at ext 1300 or reach or contact Dealer Socket support www.dealersocket.com/support

Question 8

Questions regarding your paycheck /payroll?

Accepted Answer

Contact the following payroll managers for questions related to your paycheck. 
Hyundai- Carolea- 2370
Honda- Brendan- 2870
Nissan- Lori - 2270
BDC /Management- Erika- 2670
Toyota- Kia- 2271
Carriage Trade- Eddie- 2404
Springfield- Judy- 5102

Question 9

How do I change my deductions on my W-4 for taxes?

Accepted Answer

Simply print out a new W-4 form, fill in all required fields, and take it to the human resources office to process with payroll. 
(W-4 tab)

Question 10

How do I get verification for my employment ?

Accepted Answer

For outside companies to obtain your employee records and verification, please request 
verification for employment via email or fax. HR will process it through payroll for you!
Email or fax: 
 
hr@conicelli.com
donnac@conicelli.com
rgottenberg@conicelli.com
Or 
Fax- 610-834-9287

Question 11

What if I get injured while I am at work ?

Accepted Answer

Your manager will fill out an incident report. You can either continue to work or visit the affiliated health care centers provided.

Question 12

How do I change my address?

Accepted Answer

Fill out a change of address form and submit it to the human resource office.

Question 13

Where can I get business cards ?

Accepted Answer

Email human resources the following information-
Your name
Store name
Address/location
Position
Conicelli number and extension
Conicelli fax number 
Cell phone number (optional)
hr@conicelli.com
rgottenberg@conicelli.com

FAQS

Frequently Asked Questions